Privacy Policy Carpshop24.com

1. Data controller

Carpshop24.com is (final) responsible for the processing of the personal data we collect. We collect personal data when you use Carpshop24.com, or when you register for Carpshop24.com or visit our website.

2. Data processing

Carpshop24.com collects and processes information related to consumers and visitors of this website. The data we collect depends on the service you use.

2.1 Data you provide to us

You provide us with personal data when you:
- placing an order in our webshop;
- data you share with us in another way; directly or indirectly.

This data consists of:
- personal information: name, email address, postal address, date of birth, phone number,...
- payment information: invoice details.

2.2 Data we collect when you use the Carpshop24.com payment method

When you use our payment method, we may collect the following information from you:

- order information such as product names;
- historical information such as order history;
- IP address;
- device IDs and other device information such as browser, operating system;
- source of data collection such as web browser, mobile browser, application;
- geographical information.

Every visit to the Carpshop24.com environment is automatically recorded. We collect the following information (hereinafter "other information"):

- date and time of your visit to the Carpshop24.com website;
- website from which you come to the Carpshop24.com environment;

We use cookies for this.
The information you share with us, as well as information about your order and your financial information, is necessary to offer the Carpshop 24 payment method. The other information is needed for other purposes, which are explained below.

4. Purposes of data use guaranteed

Carpshop24 processes personal data for the purposes specified below.
You can also see how long we retain certain data.

5. Data processing outside the EU

Carpshop24.com does not (or send) process personal data outside the EU by default. In situations where this is necessary, Carpshop24.com ensures that the appropriate measures are taken to guarantee the same privacy as within the EU. An example of these measures is additional contractual agreements regarding confidentiality and the applicability of European legislation.

6. What rights do you have?

Access: you have the right to access the personal data Carpshop24.com has about you.

Correction: we ensure that the data Carpshop24.com has about you is accurate and up to date. You can ask us to change or delete information if something in your data is incorrect.

Deletion: you have the right to request deletion of your data. We do not always have the possibility to delete your data immediately due to legal retention periods or the execution of the payment agreement.

Objection: you have the right to object to the processing of your personal data if you believe it is incorrect or unjustified. You can do this by sending an email to info@Carpshop24.com.

Withdraw consent: when we process personal data based on your consent, such as for the newsletter, you have the right to withdraw your consent at any time. You can do this via our website, at the bottom of the newsletter, or by sending an email to info@Carpshop24.com.

Data portability: if your personal data is automatically processed for the execution of an agreement, you have the right to request a readable format for transfer to another party.

Complaints: you can file a complaint regarding data protection via info@Carpshop24.com.

7. With whom do we share your data?

Carpshop 24 uses professional market parties that assist Carpshop 24 with, among other things, sending payment summaries and offers. Questions about these professional market parties and their data processing methods can be directed to Carpshop 24 via info@Carpshop24.com.

Furthermore, data may be shared with authorities if legally required. However, we only do this if it is proven to be an obligation. When we share your data with third parties who, for example, handle invoicing for us, we take all legal, technical, and organizational measures to ensure your data is carefully protected during transfer to these parties.

Carpshop 24 does not sell personal data to third parties. Additionally, we do not send your data to third parties for direct marketing, distance selling, or market research unless you have given permission for this.

8. How does Carpshop 24 protect your data?

Carpshop 24 takes appropriate technical and organizational measures to protect your data against unauthorized access, transfer, destruction, or other unauthorized processing. The security measures include firewalls, encryption, use of secure IT environments, access control, training of staff who handle your data, and careful selection of third parties who will process personal data for us. In addition, access to your information is limited to Carpshop 24 staff who need your data to perform their duties.

9. Other websites

Our website may link to other websites. Carpshop 24 is not responsible for the privacy statements or content of these websites. We advise you to read the privacy statements and terms and conditions of these websites before use.

10. Use of cookies and similar tracking technology

Cookies are small files temporarily stored in the user's browser cache when a website is visited. Our website uses cookies to collect statistical data about the use of our website and to make our website more user-friendly. If you do not want cookies on your computer, you can block their use via your browser settings. Please note that some features on the website only work if you allow cookies.

You can also delete cookies from your browser history. By regularly deleting cookies, you can change the user profile that has been built up. However, deleting cookies does not stop the collection of data; it only removes the profile based on previous browsing history.

11. Changes to the Privacy Statement

Carpshop 24 constantly makes improvements to its website and payment methods. For this reason, Carpshop 24 reserves the right to change its Privacy Statement by posting the changes on its website. Changes may also be made due to amendments in the General Data Protection Regulation, other regulations, or case law on this matter. We advise you to regularly check the content of the Privacy Statement.

12. Questions about data protection

Upon request, you can access your personal data, have it corrected or deleted. Carpshop 24 has two data protection officers who work daily to protect your data. Do you have questions about the Privacy Statement or the protection of personal data within Carpshop 24? Then contact info@Carpshop24.com