Shipping and shipping costs
Last updated: 7 November 2026
Processing and delivery
Orders are processed and shipped from Monday to Friday. Orders placed before 3:00 PM on a working day are normally dispatched the same day. During busy periods, for exceptional products or when additional checks are required, processing may take longer.
Once your order has been shipped, you will receive a tracking link by email. Deliveries in Belgium and the Netherlands are generally delivered within two working days after dispatch. For other countries, delivery times depend on the destination and carrier. The stated delivery times are estimates and not absolute guarantees.
Do you have a question about your order or delivery? Please contact us via info@carpshop24.com or +32 53 89 55 29.
Shipping costs
The final shipping costs are calculated automatically based on the delivery country, weight and order value. You will always see the final amount before paying for your order.
Belgium and the Netherlands
- Standard shipping rate: €4.99.
- Free shipping from €75.
Germany, France and Monaco
- Standard shipping rate: €6.99.
- Free shipping from €89 for parcels weighing less than 20 kg.
Austria
- Standard shipping rate: €9.99.
- Free shipping from €89 for parcels weighing less than 20 kg.
Zone €9.99
Hungary, Luxembourg, Poland, Portugal, Slovakia and Spain.
- Standard shipping rate: €9.99.
- Free shipping from €99 for parcels weighing less than 20 kg.
Zone €11.99
Bulgaria, Denmark, Ireland, Italy, Romania and the Czech Republic.
- Standard shipping rate: €11.99.
- Free shipping from €120 for parcels weighing less than 20 kg.
United Kingdom
- Standard shipping rate: £11.99.
- Free shipping from £120 for parcels weighing less than 10 kg.
Zone €29.99
Estonia, Finland, Greece, Croatia, Lithuania, Malta, Norway, Slovenia, Sweden and Switzerland.
- Shipping rate for a parcel weighing less than 20 kg: €29.99.
Zone €35
Cyprus and the United Arab Emirates.
- Shipping rate for a parcel weighing less than 10 kg: €35.
Heavier parcels
Outside Belgium and the Netherlands, a weight surcharge applies above the stated weight, increasing for each weight bracket. You will always see the exact amount at checkout before you pay.
Important: for very heavy, large or unusual orders, an adjusted rate may be calculated at checkout.
Minimum order amount
To keep processing, packaging and shipping costs manageable, a minimum order amount applies. Shipping costs do not count towards this minimum.
| Country of delivery | Minimum order amount |
|---|---|
| Belgium | €10 |
| Netherlands | €10 |
| Germany | €10 |
| France | €15 |
| Ireland | €39,99 |
| United Kingdom | £39.99 |
| Romania, Italy, Bulgaria, Denmark and the Czech Republic | €29,99 |
| All other countries | €25 |
Customs, import duties and local levies
For deliveries outside the European Union, import duties, customs charges, taxes or other local levies may be charged. These costs are not included in our prices or shipping costs and, unless expressly stated otherwise, are borne by the recipient.
Customs inspections may delay delivery. Carpshop24 has no influence over the duration of these inspections or the amounts charged by local authorities.
Damage, loss or incorrect delivery
Have you received a damaged parcel, is something missing, or have you received an incorrect product? Please contact us as soon as possible via info@carpshop24.com. Please state your order number and, where possible, attach clear photos.
If Carpshop24 has delivered an incorrect or damaged product, the necessary return costs are borne by Carpshop24.
Returns
As a consumer, you are generally entitled to a statutory right of withdrawal of fourteen days. Carpshop24 extends this with a voluntary return option up to sixty days after receipt.
During the first fourteen days, the statutory conditions apply. From the fifteenth through the sixtieth day, the product must be unused, complete, clean and fit for resale. Opened or used consumables, including bait, groundbait, liquids and additives, cannot be returned during this additional period.
The direct return costs are borne by the customer, except in the case of an incorrect, damaged or defective delivery for which Carpshop24 is responsible.
Return address
Carpshop24.com
Delften 23, Unit 6
2390 Malle
Belgium
Please notify us of your return in advance via info@carpshop24.com. You can find the full statutory and commercial return conditions in our terms and conditions.
